1
Scope and acceptance
This Privacy Policy applies to personal information collected by okabc when you access the okabc website, create or use a registered account, conduct payment transactions, participate in games, contact the support team, or use any other feature or service associated with the okabc platform. The Policy applies regardless of the device or browser you use to access okabc.
By visiting the okabc website, creating an account, or using any platform feature, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how okabc processes personal data as described here, you should not create an account or continue using the service.
This Policy may be updated from time to time to reflect changes in the okabc service, applicable rules, or data handling practices. When updates are made, the revised version will be available on this page. Continuing to use okabc after an update takes effect indicates acceptance of the current Policy.
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Personal data we collect
okabc collects different categories of information depending on how you interact with the platform. The main categories are as follows.
| Category |
Examples |
When collected |
| Identity data |
Legal name, date of birth, nationality, government-issued ID details |
Registration, identity verification |
| Contact data |
Mobile number, email address, residential address |
Registration, profile updates |
| Payment data |
GCash number, Maya account, bank account, card details (partial), transaction references |
Deposit, withdrawal, payment verification |
| Account activity data |
Login times, game history, wager records, bonus usage, session duration |
Platform use, support inquiries |
| Device and technical data |
IP address, browser type and version, operating system, screen resolution, cookie identifiers |
Each website visit and session |
| Support correspondence |
Chats, emails, complaint records, feedback messages |
When you contact the okabc team |
| Verification documents |
Copies of Philippine IDs, proof of address, selfie or photograph for identity confirmation |
KYC verification and enhanced checks |
okabc does not knowingly collect personal data from individuals who do not meet the applicable legal age requirements. If we become aware that a minor has provided personal information, we will take steps to remove it and restrict the relevant account.
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How okabc uses your personal data
Personal data collected by okabc is used for the following purposes.
- Account creation and management. Your registration data is used to set up and maintain your okabc account, authenticate your login, and process any necessary updates to your profile details.
- Identity and age verification. okabc uses verification documents and data to confirm that account holders meet legal eligibility requirements and to support required checks on account ownership.
- Payment processing. Transaction data is used to process PHP deposits through GCash, Maya, GrabPay, InstaPay, bank transfers, and cards, and to verify that withdrawals are directed to an account held by the verified player.
- Security monitoring. Technical and account activity data is used to detect unusual access, identify potential fraud, investigate suspicious transaction patterns, and protect the security of registered accounts.
- Customer support. Correspondence and account records are used to assist you with inquiries, disputes, technical issues, or account questions submitted through the support channel.
- Service improvement. Aggregated and anonymised usage data may inform improvements to okabc navigation, game selection, cashier experience, and platform features. This data does not identify individual players.
- Responsible gaming. Account and session data may be used to support player protection measures such as deposit limit tools, activity monitoring relevant to responsible gaming, and self-exclusion management.
- Compliance. okabc processes personal data where required by applicable legal, regulatory, financial integrity, or security obligations.
We do not sell your data
okabc does not sell, rent, or trade personal information to third-party companies for marketing or commercial purposes. Your data is used to operate your account and fulfil the purposes listed above — nothing else.
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Legal basis for processing
okabc processes personal data on the following bases, depending on the type of information and the purpose involved.
- Contractual necessity. Processing required to create and operate your registered account, facilitate deposits and withdrawals, settle wagers, and provide the services you access through okabc.
- Legal obligation. Processing required to meet applicable legal, regulatory, financial integrity, or security requirements, including identity and age checks where these are obligatory.
- Legitimate interest. Processing for security monitoring, fraud prevention, responsible gaming monitoring, platform analytics, and other operational purposes where the interest of okabc or its users is not overridden by individual data rights.
- Consent. Where consent is the basis, okabc will seek it clearly at the point of collection. You may withdraw consent where applicable, though this may affect certain account functions where the processing was necessary to deliver the service.
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Sharing personal data with third parties
okabc does not share your personal data with third parties except in the specific and limited circumstances described below.
- Payment service providers. okabc shares the necessary payment and identity data with GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO, BPI, UnionBank, Visa, and Mastercard to process your PHP transactions. These providers handle data under their own published privacy policies.
- Identity verification services. Where third-party verification tools are used to confirm identity or document authenticity, relevant data is shared with those providers for that specific purpose only.
- Technology and hosting providers. okabc works with service providers that support platform infrastructure, database management, content delivery, and security. Contractual arrangements govern how these providers handle data.
- Legal and regulatory requirements. okabc may be required by law, court order, regulatory instruction, or a legitimate investigation to disclose certain personal data. Disclosure in these circumstances does not require your consent.
- Business continuity. In the event of a significant business change such as a merger, acquisition, or restructuring, personal data held by okabc may form part of the transferred assets. Players would be notified of any material change in data controller responsibility.
Third parties who receive data from okabc are required to handle it appropriately and use it only for the purpose for which it was shared.
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Cookies and website tracking
okabc uses cookies and similar technologies on its website. Cookies are small data files stored on your device when you visit a website. They help the site recognise your browser, maintain a session, and improve your experience over time.
The types of cookies that okabc may use include the following.
- Strictly necessary cookies. Required for the website to function. These include session cookies that keep you logged in while navigating okabc, security tokens, and load balancing tools. These cannot be disabled if you wish to use the service.
- Functional cookies. Store your preferences such as language settings or display options so you do not have to reset them each time you visit.
- Analytics cookies. Collect anonymised or aggregated data about page visits, navigation paths, session length, and interaction patterns. This information is used to understand how okabc is used and where improvements may help players.
- Security cookies. Help detect and prevent fraudulent or suspicious activity during your session.
You can manage cookie settings through your browser preferences. Disabling certain cookies may affect how okabc works, including the ability to stay logged in or access certain features. The okabc website does not rely on advertising cookies and does not serve targeted behavioural ads.
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Data retention
okabc retains personal data for as long as necessary to fulfil the purposes described in this Policy, to maintain your account, and to comply with applicable retention obligations. Specific retention periods depend on the category of data and the reason it was collected.
Account and transaction records are generally retained for a period after account closure to support audit and compliance requirements. Identity verification documents, payment records, and correspondence are retained in line with the requirements applicable to financial and gaming services.
Where personal data is no longer required for its original purpose and no retention obligation applies, okabc takes appropriate steps to securely delete or anonymise it. Anonymised or aggregated data that cannot identify an individual may be retained for longer periods for analytical purposes.
If you would like more specific information about the retention period applicable to your data, contact support@okabc.best with your account details and request.
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Your data rights
As an okabc player, you may have rights over the personal data we hold, depending on the applicable data protection framework. The following rights may apply to your situation.
Right to access
Request a copy of the personal data okabc holds about you, along with information about how it is being processed.
Right to correction
Ask okabc to correct inaccurate or incomplete personal data. Keeping details current also helps avoid payment and verification delays.
Right to deletion
Request deletion of personal data where it is no longer needed for its original purpose, subject to legal retention requirements that may apply.
Right to restriction
Ask okabc to limit processing while a correction or objection is being reviewed, where applicable under data protection rules.
Right to portability
Request your personal data in a commonly used format where the processing was based on consent or contract and is carried out automatically.
Right to object
Object to processing based on legitimate interest where your circumstances justify it. okabc will review the objection and respond accordingly.
To exercise any of these rights, send a request to support@okabc.best from the email address registered with your okabc account. Include your account username and a description of the request. okabc may request identity confirmation before fulfilling certain requests. We will respond within a reasonable timeframe consistent with applicable obligations.
Some requests have limits
A deletion request may not result in the complete removal of all data if some records are subject to a legal, regulatory, or financial retention requirement. In those cases, okabc will explain which data can be removed and which must be retained, and for how long.
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Security of your personal data
okabc uses a combination of technical and organisational measures to protect the personal data we collect and store. These include encrypted data transmission, access controls, secure storage practices, and monitoring for unusual account or system activity.
Despite these measures, no internet-based system is completely immune to risk. Players have an important role in account security as well. Use a strong and unique password for your okabc account — one that is not shared with your GCash, Maya, email, or other accounts. Do not share your login credentials, verification codes, or one-time PINs with anyone. Access okabc only through the official website address and avoid using shared or public devices for account transactions.
okabc support staff will never request your password, payment app PIN, banking password, or a one-time verification code. Any contact making such a request should be treated as suspicious. If you believe your account has been accessed without your authorisation, change your password immediately and contact the okabc support team without delay.
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Minors and eligibility
okabc services are intended for adults who meet applicable legal age and eligibility requirements. The platform does not knowingly collect personal data from individuals who do not satisfy these requirements. Age and identity verification is used to confirm eligibility during the account registration and review process.
If you believe a minor has provided data to okabc or accessed the platform, notify us at support@okabc.best and we will investigate and take appropriate action, which may include account restriction and data removal where permitted.
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Contact and privacy inquiries
If you have a question about this Privacy Policy, want to exercise a data right, need to report a suspected data concern, or want clarification on any aspect of how okabc handles personal information, contact the support team at support@okabc.best.
Please include your registered account username, a description of the inquiry or request, and contact details for follow-up. Do not include your password, payment app PIN, or one-time verification codes in any support message.
okabc aims to respond to privacy inquiries within a reasonable timeframe. For complex requests that involve data from multiple systems or require third-party input, we will acknowledge receipt and provide a timeline for the full response.